Privacy Policy

Phoenix Performance & Rehab

Phoenix Performance & Rehab values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information provided through our website, forms, and communications with our clinic.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact or consultation form on our website
• Complete patient intake forms
• Book appointments or request information
• Communicate with our clinic by phone, email, or text message

Information collected may include:

• Name
• Phone number
• Email address
• Health or appointment related information necessary for care
• Any information you choose to provide through our forms or communications

How We Use Your Information

Phoenix Performance & Rehab uses the information collected to:

• Schedule and manage appointments
• Communicate with patients regarding care and services
• Respond to questions or requests
• Improve clinic services and patient experience
• Send important clinic updates or service information

We only collect information that is reasonably necessary to provide our services and communicate with patients.

SMS Communication

If you provide your mobile phone number to Phoenix Performance & Rehab, you may receive SMS messages related to:

• Appointment reminders
• Scheduling confirmations or changes
• Care coordination or follow-ups
• Responses to patient inquiries
• Occasional clinic updates or service information

Message frequency varies depending on patient needs and scheduling but typically does not exceed a few messages per week.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. You may reply HELP for assistance.

Mobile Information Privacy

Phoenix Performance & Rehab respects your privacy.

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Your phone number and communication information are used only for purposes related to providing services, responding to inquiries, and communicating with you about appointments or care.

Data Protection

We take reasonable steps to protect the personal information we collect. We maintain appropriate administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

Third-Party Services

Our website or communication systems may use trusted third-party service providers to assist with scheduling, messaging, or secure data storage. These providers are required to maintain appropriate confidentiality and security standards.

Your Privacy Rights

You may request access to, correction of, or removal of your personal information by contacting our clinic directly.

You may also opt out of marketing or non-essential communications at any time.

Updates to This Policy

Phoenix Performance & Rehab may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Phoenix Performance & Rehab
7001 I-10
San Antonio, TX 78213

Email: info@phoenixperformanceandrehab.com
Phone: (726) 227-0774